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What to Do in the Event of an Incident

  • Stay calm
  • Stay home and take care of your family and those around you
  • Call emergency numbers only in emergencies and avoid unnecessary calls (Risk of network overload)
  • Stay away from any accident sites
  • Follow instructions from the municipal emergency management team and emergency responders
  • If there is no immediate danger, information on the current situation can be obtained at information points (bulletin boards) or at emergency assembly points (train stations).

Important Emergency Numbers

Alarms in the Event of an Incident

  • Listen to the radio.
  • Follow instructions from the authorities.
  • Inform your neighbors.
  • Leave the danger zone immediately.
  • Seek higher ground.
  • Follow the instructions of the authorities.

Listen to the radio if you notice any signs

Tune in to Radio BeO (Bernese Oberland)
Frequency: Mürren 95.9 MHz.


Tune in to Radio SRF 3 (national news)
Available via DAB.

In the event of a power cut

  • Switch off all mains-powered appliances. Once the power has returned, switch the appliances back on one by one to avoid overloading the mains supply.
  • Only dial emergency numbers in an emergency and avoid making unnecessary calls.
    Get information from the radio (battery-powered).
  • In winter, wear warm clothing in case the heating fails.
  • Use up food from the fridge and freezer first, then unchilled supplies.
  • Store drinking water in large containers, as the water supply may be disrupted.
  • If necessary, go to the nearest emergency meeting point.

Precautionary measures

  • Keep a mobile phone (and possibly a radio with batteries) and a landline telephone to hand.
  • Keep a power bank, charging cable, torch, spare batteries, candles and matches to hand.
  • Keep important personal medication and documents in a safe place.
  • Consider obtaining a spare battery for your mobile phone and laptop.
  • Emergency food supplies.
    Cooking facilities: gas hob, barbecue, fireplace, etc. Download the Alertswiss app.