The healthcare system in Switzerland is based on several levels and is subject to a fee. It is important that you contact the right centre, otherwise you may incur high costs.
Here are your contacts - depending on the problem:
Pharmacy
Do you have a minor injury or impairment, e.g. insect bite, sore throat or cold? Do you need a medicine?
Contact your nearest pharmacy. The specialist staff will give you expert advice and dispense medicines if necessary. An emergency service is also guaranteed on Sundays and public holidays. Please note that additional costs may be incurred outside official opening hours (emergency fee).
INTERLAKEN
- DROPA DROGERIE APHOTHEkE INTERLAKEN OST+41 33 823 80 30, Untere Bönigstrasse 12 (at Bahnhof OST)
- BAHNHOF APHOTHEKE INTERLAKEN WEST +41 33 821 00 80, Bahnhofstrasse 28 (at Bahnhof WEST)
GRINDELWALD
- COOP VITALITY APOTHEKE +41 58 878 86 00, Dorfstrasse 101
- FIT UND GSUND AUS DEM HAUSE HOLZGANG GMBH +41 33 853 15 55, Dorfstrasse 127
Medical Practice
Do you need medical help? You can easily reach a doctor here.
- Walk-in Clinic Interlaken: Mon - Fri 08.00 to 12.00,
13 to 17, +41 33 826 21 00 - GP emergency in the Interlaken region: evenings and weekends, +41 900 57 67 47
- Medgate (telephone information): available 24/7, +41 800 888 333
- or contact your nearest GP practice
Tip: Please call the chosen practice in advance to avoid unnecessary waiting times.
Caremed Practice Lauterbrunnen
Appointments by telephone only
For urgent emergencies, a doctor is normally available daily from 8am to 10pm, including Sundays and bank holidays. Between 22.00 and 08.00, Medphone (Tel. 0900 57 67 47) is responsible for life-threatening emergencies. You can call the ambulance directly (Tel. 144).
Opening hours:
Monday, Tuesday, Wednesday, Friday
08.00 – 11.30 and 13.30 - 17.00
Thursday
08.00 – 11.30
Saturday
09.00 – 12.00
Contact:
Tel. +41 33 856 2626 (if answering machine: follow the instructions on the tape)
cmlauterbrunnen@hin.ch
Caremed Praxis Mürren (only during the winter)
Open in Winter from Monday 30th of December 2024 until the end of March 2025
Consultation hrs: Monday & Thursday from 09:00 - 12:00 and 13:30 - 17:00
Consultation hours by appointment only! Please contact us by phone for an appointment!
Standort Mürren Tel: +41 (0)33 856 02 26
Standort Lauterbrunnen Tel: +41 (0)33 856 26 26
Website: Caremed Praxis in Lauterbrunnen
Opening hours
Winter opening hours: 8 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Monday, 29 December 2025
Monday, 5 January 2026
Thursday, 8 January 2026
Monday, 19 January 2026
Friday 23 January 2026
Saturday 24 January 2026 (from 9 a.m.)
February: Every Monday and Thursday
Hospital
Are you in an acute emergency situation? The emergency departments of the regional hospitals offer optimum interdisciplinary emergency care around the clock:
- Interlaken Hospital: 24/7, +41 33 826 26 26
Tip: In a hospital emergency, the urgency of the case determines the treatment, not the arrival time. This can result in long waiting times. We therefore recommend that you consult the above-mentioned centres first if you have less serious concerns.
Emergency number 144
Are you in a life-threatening situation, e.g. severe chest pain or severe shortness of breath?
Call the emergency number 144.
The emergency number 144 should also be dialled for minor emergencies in Mürren - the emergency medical call centre will ensure that the right resources reach you
For the Swiss Air Rescue Rega, dial 1414.
During the emergency call, you will be supported by experts with safety advice or first aid instructions.
- Skigebiet Mürren Schilthorn +41 33 856 21 46
Important: Please take your proof of insurance, vaccination card (if available) and an identification document with you for each consultation. Most services and remedies can be paid for by credit card.