Behaviour in case of incidents

The snow-covered village of Mürren glows in a golden color at night. In the background, the mountain panorama is barely visible in the darkness.

Behavior in case of incidents

  • Keep calm
  • Stay at home and look after family and people nearby
  • Only call emergency numbers in emergencies and avoid unnecessary calls (risk of network overload)
  • Stay away from any damaged areas
  • Follow the instructions of the municipal
    management team and rescue services
  • If there is no immediate danger, information on the current situation can be picked up at the information points (billboards) or at the emergency meeting points (railway stations).

Notfallnummern

General information

Municipality Internal

Alarms in case of an incident

General alarm

  • Listen to the radio
  • Follow the instructions of the authorities
  • Inform neighbours

Water alarm

  • Leave endangered area immediately
  • Seek higher ground
  • Follow the instructions of the authorities

Listen to the radio for signs

Switch on Radio BeO (Bernese Oberland)
Frequency: 95.9 Mhz

Switch on Radio SRF 3 (national events)
Frequency: 93.6 Mhz

In case of power failure

  • Switch off all mains-powered appliances. As soon as the power is restored, switch on one appliance at a time (risk of mains overload).
  • Only call the emergency number in emergencies, avoid unnecessary calls (risk of mains overload). Listen to the radio for information
    (Internet, battery-powered).
  • In winter, wear warm clothing in case the
    heating fails.
  • Consume food from the fridge and freezer first, then open uncooled supplies.
  • As the fresh water supply may be affected, collect drinking water in all available larger
    containers.
  • If help is needed, go to the nearest emergency meeting point.

Precautionary measures

  • Have a mobile phone (possibly radio with
    batteries) and analogue phone ready
  • Have a power bank, charging cable, torch,
    spare batteries, candles and matches ready
  • Keep important personal medication and
    documents in a safe place
  • Possibly get a spare battery for mobile phone and laptop
  • Emergency supply of food
  • Cooking facilities: gas fire, barbecue, fireplace, etc.
  • Download the Alertswiss app